Welcome to TICSI's Online Assessment Tool
Powered by The International Customer Service Institute (TICSI)
Customer Service Site Assessment against The International Customer Service Standard (TICSS) enables organisations to easily review their customer service performance, identify the areas of improvement and prepare an action plan to address any gaps preventing them from delivering customer service excellence. On conducting a Site Assessment you will receive access to a benchmarking database which enables organisations to directly compare themselves to other organisations globally. Access to the detailed Site Assessment is priced at 600 USD for a 12 month period and can be purchased online through PayPal. Further details regarding payment can be seen on the registration page.
Payment
Organisations can purchase access to the Site Assessment tool using PayPal, alternatively you can contact The International Customer Service Institute directly through the Contact Us page.
| Subscription Period | Price |
|---|---|
| 12 months | 600 USD |
| 6 months | 350 USD |
| 3 months | 200 USD |
Register Now
Please register for access to the Online Site Assessment tool.